Playbook
Cart QA: 6 Checks to Stop Silent Drop-offs
Run through the six test scenarios that catch payment errors, broken upsells, and shipping issues before launch.
Written by Boris — Lead Growth Strategist. We pressure-test every playbook before we share it with the community.
Most Shopify teams only test happy paths during a launch. We run through six QA flows that catch the silent drop-offs before conversion tanks.
- Guest checkout on mobile Safari with autofill
- Coupon application on the final step
- Express pay wallets (Shop Pay, Apple Pay, PayPal)
- Shipping method swap from free to paid tiers
- Cross-sell modal acceptance and dismissal
- Failed payment recovery messaging
Log every failure with screenshots and console output. Over time you will see patterns in specific apps or browser versions.
Need a template? We have a Notion checklist we share with clients—reach out and we’ll send a copy.
Six cart and checkout QA scenarios to catch payment failures, shipping blockers, and broken upsells before they cost you revenue.
Want support rolling this out? Email the team for a teardown or implementation sprint.
Keep momentum with aligned dashboards
Pair these steps with a weekly retro: document hypotheses, capture screenshots, and quantify changes. Teams that build this muscle see compounding win rates across campaigns and promos.
Need a partner in the loop? Join Weekly Growth Insights for benchmarks, QA checklists, and tactical breakdowns every Monday.